Shipping policy

Shipping Policy

Thank you for shopping with Love and Life! We're committed to getting your order to you as quickly and safely as possible.

Processing Time: All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates:

• 🇺🇸 United States: Free shipping on orders over $75. Orders under $75 ship for a flat rate of $5.99.
• 🇨🇦 Canada: Free shipping on orders over $75. Orders under $75 ship for a flat rate of $12.99.

Large & Heavy Items: Some oversized or heavy items (such as area rugs, multi-panel wall art, and ceramic bundles) may be subject to a shipping surcharge due to their size and weight. The applicable shipping cost will be calculated and displayed at checkout before you complete your purchase.

Estimated Delivery Times:

• United States: 7–15 business days
• Canada: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.

Customs & Duties (Canada): International orders may be subject to customs fees or import duties upon arrival. These charges are the customer's responsibility and are not included in your order total.

Lost or Delayed Packages: If your order hasn't arrived within the estimated timeframe, please contact us at dmbori@gmail.com, and we'll do our best to resolve the issue promptly.